Comments on: Grand Hyatt DC http://www.myhusbandbetty.com/2008/12/11/grand-hyatt-dc/ helen boyd's journal of gender & trans issues Wed, 08 Feb 2012 01:17:33 -0500 hourly 1 http://wordpress.org/?v=3.1.3 By: helenboyd http://www.myhusbandbetty.com/2008/12/11/grand-hyatt-dc/comment-page-1/#comment-56159 helenboyd Fri, 12 Dec 2008 07:30:50 +0000 http://www.myhusbandbetty.com/?p=7437#comment-56159 I did write & tell them I was pleased, at least. I assume people are under a lot of pressure to keep their jobs, so saying something nice about the people who did theirs, in this case, seemed like the right thing to do. Of course writing this post caused me to waste 45 minutes looking at the Ben Sherman site. I did write & tell them I was pleased, at least. I assume people are under a lot of pressure to keep their jobs, so saying something nice about the people who did theirs, in this case, seemed like the right thing to do.

Of course writing this post caused me to waste 45 minutes looking at the Ben Sherman site.

]]> By: caprice http://www.myhusbandbetty.com/2008/12/11/grand-hyatt-dc/comment-page-1/#comment-56158 caprice Fri, 12 Dec 2008 07:18:18 +0000 http://www.myhusbandbetty.com/?p=7437#comment-56158 Hotels are starved for customers, especially the ones who normally rely on business travelers. They'll go to great lengths to keep what customers they do have happy. I had several small, annoying problems with my stay over Thanksgiving, and after I gave them an earful via the online survey they e-mailed me afterwards they called me up, apologized profusely and refunded 50% of my bill. Hotels are starved for customers, especially the ones who normally rely on business travelers. They’ll go to great lengths to keep what customers they do have happy. I had several small, annoying problems with my stay over Thanksgiving, and after I gave them an earful via the online survey they e-mailed me afterwards they called me up, apologized profusely and refunded 50% of my bill.

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